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"12 Days of…

Dec 21 - 23, 2014
There's holiday fun for the whole family in the historic Warehouse District… more

"Prospect.3: Notes…

Dec 21, 2014 - Jan 25, 2015
Prospect New Orleans, the International Contemporary Art Biennial,  will… more

"The Victory Belles…

Dec 21 - 21, 2014
Our popular, charming vocal trio is in a holiday mood! Come jingle all the way… more

“Dirty Dancing — The…

Dec 21 - 21, 2014
Dirty Dancing - The Classic Story On Stage is an unprecedented live experience,… more

Andrew Jackson: Hero…

Dec 21, 2014 - Mar 29, 2015
THNOC's exhibition tracks Jackson's rise from humble beginnings to immortality… more

Brunch with Santa at…

Dec 21 - 21, 2014
Join historical New Orleans characters at our annual Brunch with Santa and his… more

CELEBRATE THE BLACK…

Dec 21 - 21, 2014
Get your fix of Emeril's famed contemporary New Orleans cuisine at the flagship… more

CELEBRATE THE BLACK…

Dec 21 - 21, 2014
NOLA, the casual, funky eatery located in the heart of the French Quarter, is a… more

Celebration in the…

Dec 21, 2014 - Jan 03, 2015
City Park's annual holiday lighting exhibit and festival returns with one of… more

Christmas in the…

Dec 21, 2014 - Jan 01, 2015
Celebrate the season in New Orleans' historic Warehouse District with dazzling… more

Christmas New Orleans…

Dec 21 - 31, 2014
There's no place like New Orleans for the holidays during Christmas New Orleans… more

Holiday Home and…

Dec 21, 2014 - Jan 04, 2015
Visit the festively decorated residence and courtyard of General and Mrs. L.… more

Joe Krown Trio feat.…

Dec 21 - 21, 2014
Join us for the  Joe Krown Trio feat. Walter "Wolfman"… more

New Orleans Saints…

Dec 21 - 21, 2014
The New Orleans Saints & Atlanta Falcons kick-off at 12 noon. more

NOMA & The NOLA…

Dec 21 - 21, 2014
In December, NOMA's iconic Great Hall will be transformed by The NOLA Project… more

Oak Alley…

Dec 21 - 24, 2014
Tour the historic grounds, Slavery at Oak Alley Exhibit, Civil War Exhibit and… more

Prospect.3 - Basquiat…

Dec 21, 2014 - Jan 25, 2015
Curated by Franklin Sirmans, the Artistic Director for P.3: Notes for Now,… more

Prospect.3 - Keith…

Dec 21, 2014 - Jan 25, 2015
A selection of images from Calhoun and McCormick's extensive body of work on… more

Royal Teddy Bear Tea…

Dec 21 - 22, 2014
Little Princes & Princesses are crowned as they enter into our Magical… more

Self-Processing –…

Dec 21, 2014 - Jan 04, 2015
Before the instantaneous gratification of digital photography there was instant… more

"12 Days of…

Dec 21 - 23, 2014
There's holiday fun for the whole family in the historic Warehouse District… more

Luxury goes mobile; The Ritz-Carlton Hotel Company, L. L. C debuts mobile app with personal tips from President & C. O. O, Herve Humler

FOR IMMEDIATE RELEASE
Media Contact:
Allison Sitch
Vice President, Global Public Relations
4445 Willard Avenue, Suite 800
Chevy Chase, Md. 20815
Tel: (301) 547-4784, Fax: (301) 547-4721
Email: allison.sitch@ritzcarlton.com

Luxury goes mobile; The Ritz-Carlton Hotel Company, L. L. C debuts mobile app with personal tips from President & C. O. O, Herve Humler

Not content to launch an app with basic functionalities, The Ritz-Carlton App serves up exclusive tips, tours and integrates with the brands other social platforms such as Foursquare World Concierge

CHEVY CHASE, MD. May 1, 2012 - The long anticipated Ritz-Carlton Mobile App will more than surprise users. Always anticipating the unexpressed needs of guests and travelers worldwide, The Ritz-Carlton Hotel Company, L.L.C. debuts a mobile application that goes well beyond basic hotel search and reservation functionality, initiating a distinctive experience before a hotel visit has even begun.

Most notably, The Ritz-Carlton App includes Presidential Tips. As president of the luxury hotel company, Herve Humler has seen and experienced all that is so unique and exquisite about Ritz-Carlton hotels - from a secluded garden in Sanya to a one-of-a-kind Viennese crystal chandelier in Doha, he shares his favorite tips about each hotel with consumers.

"In my role, I am fortunate to be able to visit all of our stunning locations around the world," said Herve Humler, president and COO . "I want to enrich a Ritz-Carlton experience for our guests further with details about the things I have found to be quite memorable and marvelous in my travels. With The Ritz-Carlton App I can now do that very easily and in real-time."

Imagine arriving to a destination with access to this kind of VIP insider information. Using The Ritz-Carlton App for Apple iPhones and Android smart phone devices, guests can turn exceptional stays into something truly extraordinary. To learn Presidential Tips, guests use the App to scan a QR code at the time of check-in.

In addition, The Ritz-Carlton APP will debut with 20 hotels providing QR code experience tours on-property. Examples among the first hotels to launch are:

  • The Ritz-Carlton, Kapalua, where guests can participate in a Cultural Art tour led by QR codes that will allow them to learn more about the hotel's art collection.
  • The Ritz-Carlton, Hong Kong, where guests will be able to learn more about wine pairings at the Highest Hotel in the World.
  • The Ritz-Carlton, Berlin, where young guests will be able to enjoy a digital scavenger hunt, led exclusively by QR codes and clues at each stop.
  • The Ritz-Carlton New York, Battery Park, the hotel's signature 10-year anniversary cocktail will be served on a napkin that features a special QR code; it holds the cocktail's recipe for guests to take home with them.

But the unique aspects of the app don't stop at exclusive tips and tours. GPS technology also allows the application to recognize when a guest has arrived at a Ritz-Carlton and can provide location specific advice, information and even exclusive offers. With the tap of the finger, guests can learn more about local area culture and customs, concierge tips and even the hotel's art collection. The App also integrates The Ritz-Carlton World Concierge global recommendations from Four Square, the social media platform. New destination and landmark tips are populated by Ritz-Carlton Concierge experts all over the world every week.

Engaging the capabilities of the App, guests can also easily keep up with a resort's activity calendar so they'll never miss a wine tasting, s'mores roast or activity for the children. And, just in case they need reminding, they can enable push notifications directly to the App's message mailbox.

Find, explore and reserve any Ritz-Carlton Hotel around the world with one touch. Make reservations, check itineraries, and even manage Ritz-Carlton Rewards accounts in a simple, convenient format.

Download the Ritz-Carlton App at www.RitzCarlton.com/App now available globally.

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