For Immediate Release
Gray Line New Orleans Prepares for Record Crowds During Super Bowl XLVII
New Orleans (January 17, 2013) This January, locally owned and operated Gray Line New Orleans prepares for the big game with a rigorous training program to meet the high volume of guests anticipated in the city for Super Bowl XLVII.
"We are expecting record guests for the Super Bowl and we want to show visitors the best New Orleans has to offer," said Adrienne Thomas, marketing director for the Gray Line New Orleans. "Gray Line prides itself on having the most well-trained and professional tour guides in the market, and large events, such as the Super Bowl, are our opportunity to make New Orleans truly shine. We're thrilled to offer this additional training program to our staff to enhance the visitor experience."
The training program included projection workshops with local opera performers to help tour guides overcome an increasingly noisy French Quarter, improvisational classes to enhance the tour program, and seminars with local historians and authors to enrich guides' local knowledge.
One such lecture was given by Richard Campanella, author of Lincoln in New Orleans, on how Lincoln's trips to New Orleans influenced his political platform. Anticipating increased interest following the release Stephen Spielberg's "Lincoln," Gray Line believes this kind of niche knowledge will enhance the customer experience and appreciation for the city.
"With the stories of Lincoln, Jean Lafitte, Marie Laveau and Mark Twain in their portfolios, our guides will be equipped to greet record crowds and engage them in the storied history of New Orleans," said Morgan Molthrop, customer experiences manager for Gray Line Tours. "In addition to Gray Line training, guides are encouraged to do their own research and approach the story in their own way."
Gray Line New Orleans offers a wide variety of experiences including plantation tours, Cemetery and Voodoo Walking tours, New Orleans' Original Cocktail Tour, the Big Easy Jazz tour, swamp tours, city tours and more. For more information on Gray Line or to book a tour, visit www.graylineneworleans.com or call (800) 233-2628. Engage with Gray Line at www.facebook.com/GrayLineNOLA and www.twitter.com/GrayLineNOLA